USB setup
- Connect the 838-13683 board by USB. If no board is detected, select Sega JVS / NAOMI (WinUSB).
- Use the app’s driver prompt to open Zadig. In Options → List All Devices, identify the board; the installer targets
VID 0000 / PID 0001and notes it may appear as RESET_FAILURE or an unknown device. - Select WinUSB and install or replace the driver for the identified I/O board. Close Zadig and return to the app.
Confirm the device
- Match the board and device identity before changing a driver; do not select an unrelated USB device with a similar name. If uncertain, stop and ask in Discord with the board model and Device Manager details.
- Once detected, check the controls and use the calibration page. If still absent, reconnect the board and restart the app.
Still need a hand?
Share your cabinet name, board model, Windows device/COM-port details and the app’s log with the community.
Ask in Discord